Consultation Process
Duration: Small Businesses: ±6-7 months | Medium Businesses: ±7-9 months | Large Businesses: ±9 months and/or more
PHASE 1
Planning
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- Quality Management System is planned
- Processes established
- Inputs/Outputs discussed
- Gathering of information, i.e. existing QMS, Company Logo/s, Company Profile, Forms, etc
- Project Plan/Responsibilities
PHASE 2
Documentation
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- Document Procedures, Work Instructions (if necessary), Standard Operating Procedures (if necessary), and supporting documentation (forms/templates)
- Align with requirements of required International Standard/s (ISO) and/or (South African) National Standard/s(SANS)
- Combination of knowledge/expertise (9001 Consult and Client)
- Done on-site and/or off-site
PHASE 3
Review /
Implementation /
Training
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- Quality Management to review/approve Management System
- Implementation within various processes
- Training of employees, including awareness training
PHASE 4
Internal Audit /
Management Review
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- Generate records utilising Quality Management System (min. 3 months required prior to Certification Audit)
- Conduct Internal Audits (9001 Consult) – determine level/extent of compliance/readiness for Certification Audit
- Address findings raised during Internal Audits
- Conduct Management Review – determine if Management System is suitable, adequate and effective
PHASE 5
Certification
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- Obtain Quotations from reputable accredited Certification Bodies
- Attendance/Participation in Certification Audits to provide assistance/guidance
- Close-out any findings and submit to Certification Body
- Liaise with Certification Body, as necessary
- Obtain Certification
Certification Process
9001 Consult do not and cannot certify or provide a Certification Certificate. This can only be done by an accredited Certification Body, i.e., SABS, BSI, TüV, DQS, SGS, etc.
Once certified, Certification is valid for 3 years, and Audits need to be conducted within a 12 month period each year to maintain certification. The 3-year cycle works as follows and the process repeats itself every 4th year (Re-Certification)
YEAR 1
Initial Certification /
Re-Certification
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Initial Certification
(Stage 1 - Qualifying audit for Stage 2) - Documentation vs requirements of International Standard/s (ISO) and/or (South African) National Standard/s(Stage 2 - Certification Audit) - Documentation vs requirements of International Standard/s (ISO) and/or (South African) National Standard/s vs own requirements
Re-certification (every 4th year)
(ONLY Stage 2 – Certification Audit) - Documentation vs requirements of International Standard/s (ISO) and/or (South African) National Standard/s vs own requirementsNote: All processes are audited during Initial/Re-certification Audit.
YEAR 2
1st Surveillance /
Assessment
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Documentation vs requirements of International Standard/s (ISO) and/or (South African) National Standard/s vs own requirements
Note: Only chosen processes are audited during 1st/2nd Surveillance/Assessment Audits. All processes to be covered over 2 years.
Note: Only chosen processes are audited during 1st/2nd Surveillance/Assessment Audits. All processes to be covered over 2 years.
YEAR 3
2nd Surveillance /
Assessment
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Documentation vs requirements of International Standard/s (ISO) and/or (South African) National Standard/s vs own requirements
Note: Only chosen processes are audited during 1st/2nd Surveillance/Assessment Audits. All processes to be covered over 2 years.
Processes not audited during year 2, should be planned for Year 3
Note: Only chosen processes are audited during 1st/2nd Surveillance/Assessment Audits. All processes to be covered over 2 years.
Processes not audited during year 2, should be planned for Year 3